Are your rugs really handmade?
Yes. Every Dlala rug is handwoven by skilled artisans in Morocco using traditional techniques passed down through generations.
Do you ship internationally?
Yes, we ship to a number of countries outside the US. See our Shipping & Delivery page for details.
How long will my rug take to arrive?
Delivery times depend on your location and are shown at checkout. See Shipping & Delivery for estimated timeframes.
Can I return my rug if I'm not happy with it?
Yes — see our Returns & Exchanges page for the full policy and how to start a return.
Will the colours match exactly what I see online?
Because our rugs are handmade with natural and semi-natural dyes, slight variations in colour and pattern are normal and part of what makes each piece one of a kind.
How do I care for my rug?
Visit our Rug Care guide for cleaning, storage and maintenance tips.
How can I contact you?
Reach our team any time via the Contact Us page.